WhatsApp COD Order Confirmation - Cuts Return (RTO) Rates
Pakistan's COD return (RTO) rate runs at 40–60%. Solvraze fights this at two levels: every customer verifies their email and WhatsApp number on registration - no fake contact details. Then, the moment a COD order is placed, an instant WhatsApp is sent with order details and a one-tap Confirm / Cancel button. Only confirmed orders get shipped, dramatically cutting return rates and saving double courier costs. Customers also receive automated WhatsApp updates on every order milestone - dispatch, transit, and delivery.
40–60%
COD return rate in Pakistan
2×
Verified - email + WhatsApp
Instant
WhatsApp sent at order placement
1 tap
Customer confirms or cancels
Merchant Dashboard
Central Order Management
See every order the moment it comes in - status, customer details, items, payment method, and address all in one place.
Product & Inventory Control
Add, edit, and organize your entire product catalog from a clean dashboard. Update stock, prices, and variants instantly.
Customer Management
View your customer list, order history per customer, and contact details - all searchable and exportable.
Billing & Commission Tracker
See every commission invoice, due dates, payment history, and your current billing cycle status from your dashboard.
Store Settings & Branding
Control your logo, colors, tagline, social links, contact info, and all store settings from one settings panel.
Mobile-friendly Panel
Manage your store from your phone - the merchant dashboard is fully responsive and works on any device.
Your Online Store
Your Own Storefront
A beautiful, mobile-optimized online store on your subdomain (yourstore.solvraze.com) or a custom domain you own.
Multiple Store Themes
Choose from multiple themes including the clean default and the modern Kalles-inspired theme. All themes are fully mobile-responsive.
Custom Domain
Connect your own domain (e.g., mybrand.com) with automatic SSL - customers visit your store at a professional URL.
Store Branding
Upload your logo, set your brand colors, write your tagline, and configure your store's SEO title and description.
Hero Slider
Add a hero image slider to your storefront homepage with banner images and promotional messaging.
Promo Banner
Display a site-wide promotional strip above your store header for announcements, sales, or delivery notices.
Products
Unlimited Products
List as many products as you need - no caps on your catalog size.
Product Variants
Create variants by size, color, material, or any attribute. Each variant has its own price, SKU, and stock count.
Product Images
Upload multiple images per product. Set a primary image and assign specific images to specific variants.
Product Categories
Organize your catalog with custom categories and sub-categories, each with their own images.
Inventory Management
Track stock per variant. Set stock counts and get visibility into what's running low.
Product SEO
Set custom meta titles, descriptions, and slugs per product for better Google visibility.
Payments & Orders
Cash on Delivery (COD)
Accept COD on any or all orders. Perfect for the Pakistani market where COD dominates.
Online Payments
Accept credit/debit cards and mobile wallets via PayFast - funds deposited to your account every 15 days.
Order Dashboard
See every order in real time - status, customer details, items ordered, payment method, and shipping address.
Order Status Updates
Update order status (pending → confirmed → shipped → delivered) with customers notified automatically.
Order Invoices
Generate and download professional PDF invoices for every order.
Cancelled Order Handling
Cancel orders cleanly with inventory restoration and commission reversal.
Marketing & Growth
Discount Coupons
Create percentage or fixed-amount coupon codes. Set usage limits, minimum order values, and expiry dates.
Store Blog
Publish articles on your store to attract organic search traffic and build customer loyalty.
Newsletter Subscribers
Collect customer email addresses and export them for your email marketing campaigns.
Social Media Links
Display links to your Instagram, Facebook, TikTok, and YouTube directly on your storefront.
Store FAQs
Add a FAQ section to your store to answer common questions and reduce support requests.
Customer Reviews
Let verified buyers leave reviews on products. Approve or reject reviews from your dashboard.
Analytics & Insights
Sales Dashboard
See today's revenue, orders, and visitors at a glance from your merchant dashboard.
Revenue Reports
Track monthly revenue trends, top-selling products, and city-wise order distribution.
Customer Analytics
Understand your customer base - new vs returning, geographic distribution, top spenders.
Analytics Export
Export your sales and order data to CSV for deeper analysis in Excel or Google Sheets.
Customer Experience
Customer Accounts
Customers create accounts on your store to track orders, manage wishlists, and re-order easily.
Wishlist
Customers can save products to a wishlist for later - increases return visits and conversions.
Guest Checkout
Customers can also check out without creating an account - no friction at the critical moment.
WhatsApp COD Confirmation
Instant WhatsApp sent on every COD order with a Confirm / Cancel button - filters ghost orders before they ship, cutting your return (RTO) rate significantly.
WhatsApp Order Status Updates
Customers receive automatic WhatsApp messages at every order milestone: confirmed, dispatched, in transit, and delivered.
Loyalty & Repeat Purchases
Order history, easy re-ordering, and saved addresses make buying again effortless.
Platform & Technical
Mobile-first Design
Every storefront is built mobile-first - 80%+ of Pakistani shoppers browse on phones.
Fast Page Loads
Optimized images, server-side rendering, and CDN delivery mean your store loads fast on any connection.
Custom Scripts
Add Google Analytics, Facebook Pixel, or any custom JavaScript to your storefront head/body.
SSL Certificate
Every store - subdomain or custom domain - gets a free SSL certificate (HTTPS) automatically.
SEO Ready
Stores have correct meta tags, Open Graph, structured data, and sitemaps out of the box.
Cart Recovery
Enable cart recovery to re-engage customers who added to cart but didn't complete checkout.
Ready to use all of this?
Every feature above is available on your free store. No plans to upgrade, no features locked away.